Cancellation and Refund Policy
By booking an appointment with me you agree to this cancellation policy
I understand that sometimes plans change, and you may need to cancel or reschedule your appointment. The following cancellation policy applies:
1. Cancellation or Rescheduling: I kindly ask you to notify me at least 24 hours in advance by email obm@ildikofekete.co.uk.
2. Late Cancellations: Cancellations made less than 24 hours before the appointment will be subject to a cancellation fee of 50% of the purchased service.
3. No-Shows: If you fail to attend your appointment without prior notice, you will be charged the full fee of the booked service.
4. How to Cancel/Reschedule: Use the options at the bottom of the confirmation email you received after you booked your appointment. Alternatively, send an email to obm@ildikofekete.co.uk.
1. Cancellation or Rescheduling: I kindly ask you to notify me at least 24 hours in advance by email obm@ildikofekete.co.uk.
2. Late Cancellations: Cancellations made less than 24 hours before the appointment will be subject to a cancellation fee of 50% of the purchased service.
3. No-Shows: If you fail to attend your appointment without prior notice, you will be charged the full fee of the booked service.
4. How to Cancel/Reschedule: Use the options at the bottom of the confirmation email you received after you booked your appointment. Alternatively, send an email to obm@ildikofekete.co.uk.
Refund Policy
I aim to provide exceptional service and customer satisfaction. Please review my refund policy below:
1. Satisfaction Guarantee: If you are not fully satisfied with the service provided, please contact me (obm@ildikofekete.co.uk) within 7 days of service completion to discuss your concerns. I will make every effort to resolve the issue.
2. Refund Eligibility: Refunds are available for services that have not been delivered as agreed or in cases of non-performance. Refunds will not be provided for completed services unless a clear failure to meet expectations is demonstrated.
3. Non-Refundable Deposits: Deposits made to secure your service are non-refundable but may be applied to future services upon mutual agreement.
1. Satisfaction Guarantee: If you are not fully satisfied with the service provided, please contact me (obm@ildikofekete.co.uk) within 7 days of service completion to discuss your concerns. I will make every effort to resolve the issue.
2. Refund Eligibility: Refunds are available for services that have not been delivered as agreed or in cases of non-performance. Refunds will not be provided for completed services unless a clear failure to meet expectations is demonstrated.
3. Non-Refundable Deposits: Deposits made to secure your service are non-refundable but may be applied to future services upon mutual agreement.